introducing

Alarm Chat

Make managing your security system easier when you're away from home.

What Is Alarm Chat?

Alarm chat is a tool used to manage your security system when an alarm goes off. It allows you to conveniently request police dispatch, disregard false alarms and even talk to a member of your family to gather more information, all within a secure group chat.

Now, when you are in an important meeting, or unable to answer a call, Alarm Chat makes your existing security system even more convenient.

Benefits

Goodbye False Alarm Fees

Hundreds of jurisdictions across the United States are charging hefty false alarm fees when they send police to homes where a security alarm was accidentally triggered. Alarm Chat helps reduce the chances of a dispatch being made to your home by mistake.

Easy As Typing A Text

Calls from the monitoring center don’t always look familiar, and you can’t always answer. Even when you are in a meeting or only have a moment to respond, you can easily identify who it's from and simultaneously communicate with members on your account.

Convenient Communication

With Alarm Chat, you have the ability to communicate with co—workers or family members when an alarm goes off. If a child returns home from school early and forgets to disarm the security system, they can easily give you an update in a secure group chat.

Faster Help When You Need It

Because of the way Alarm Chat simplifies the monitoring process, it can reduce the time it takes to manage an alarm event by up to 90 percent! That means when a real emergency occurs, help can arrive much faster.

Would You Answer A Call From An Unknown Number?

The statistics say you won't. The way people communicate is simply changing. In fact, the majority of emergency-related calls go unanswered. Alarm Chat helps reduce the number of steps it takes to manage an alarm event, and improves the response rate of security system users.

Alarm Chat Works For Homes & Businesses

When an Alarm Chat text is sent, each member on an account can simultaneously connect with each other and discuss the nature of the alarm, producing results much quicker than traditional alarm monitoring. So, when a co-worker stays at work late or a child comes home early from school, they won’t get surprised by a visit from the police.

Helping Your Local Police, Firefighters & Others

Billions of dollars are lost every year because emergency professionals are sent to the scene of false alarms. And worse yet, thousands of real emergencies aren't responded to when a locations has been flagged for too many false alarms. Alarm Chat significantly reduces the changes of a dispatch being made by a false alarm. Using it keeps emergency professionals where the emergencies are and helps you avoid the false alarm fees.